AT&T PREPAID Phones & Plans Support | AT&T Community Forums (2024)

Unlimited Talk, Text, & Data for $40/mo.

No annual contract • No credit checks • No activation fee online

Get the flexibility and convenience of AT&T PREPAID on America's Best Network1.

Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text. AT&T Prepaid offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.

1 GWS awarded AT&T Best Network OneScore 2020. GWS conducts drive tests for AT&T and uses the data in its OneScore analysis.

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We are here to help you get your device running on our network!

• If you've bought your device from us: complete your activation online.

• If you're transferring a dual-SIM device to AT&T: Contact Us to activate your eSIM.

• If you've brought your compatible unlocked device to AT&T: you'll just need to purchase an AT&T PREPAID SIM card.

Sign into your AT&T PREPAID account with myAT&T to:
• Check your balance
• Make a payment or set up AutoPay
• View and manage your usage
• Change your plan and add-ons
• Set up a multi-line account

Learn more about managing your account

Have you forgotten your four-digit PIN or online password? Good news! You can easily reset both on the sign-in page.

Note: If you sign in with wrong info three times and reset your password, we'll remove your stored payment info. It's for your security. Make sure to re-enter your payment info when you sign in with your new password.

You've got options: Pay online or by phone. Learn how to pay by check, debit or credit card, or AT&T PREPAID card.

Ways to pay

Learn how to save up to $60 a year when you sign up for AutoPay on your AT&T PREPAID account.

Sign in now to set up AutoPay.

Learn how to manage your balance, estimate usage, get device help, and more.

Help at your fingertips!

Not finding what you're looking for?

Ask a question

Read the latest AT&T PREPAID solutions...

(9)

Accepted Solution

Unable to access online account for new prepay SIM

Yesterday I purchased a data-only SIM for a hotspot I already own (Nighthawk M6 Pro) from the local AT&T store. They activated and we tested it--the hotspot worked fine and works fine today.I want to set up the online account so I can manage the autopay and buy more data when necessary. Note t

Questions

Wireless

12

1

Accepted Solution

Arrogance

I need to get the remaining prepaid money over to my new phone after my original phone was lost.

Questions

Wireless

24

3

Accepted Solution

Official Solution

How to get refund for prepaid system

When I was going to switch from AT&T to another carrier earlier this year, I called AT&T about 10 days in advance before my contract with AT&T ended. I thought there was enough time to switch my number and stop the prepaid. Somehow their system had already charged me for the next cycle.

Questions

Wireless

44

5

Accepted Solution

I was gifted s23 ultra bought from USA, I am currently residing in India with the handset. I am not able to access network with my INDIAN sim card as it is prompting me to put the code to unlock the network lock. PLEASE HELP.

Questions

Wireless

25

2

Accepted Solution

So, on eBay I got a iPhone 4s for cheap but it's locked to AT&T. I wanna use it on T Mobile as they still got 2G but at&t doesn't even have 2g or 3g. I sent a unlock request already and they refused to unlock it. What should I do?

Questions

Wireless

41

11

Join the latest AT&T PREPAID discussions...

(28)

Can't activate my prepaid

I keep getting the your device is already set up but you need to make a payment. to access your prepaid account please enter the service zip code you used when activating.ERROR CODE: SSACT-543I don't know how to make a payment or what i am doing wrong.

Questions

Wireless

13

1

Att account is saying wrong password

So whenever I log into my account through email my online password works but once I go to refill prepaid where I have to log in with my number it says my online password is wrong? And that’s the password it’s asking for the online password. And whenever I go to forgot password it asks me to use my n

Questions

Wireless

17

1

I just got my new phone and i put the sim in and i just get SOS only. Is it not possible for my pre-paid sim to work in my at&t locked phone? the phone is paid off.

Questions

Wireless

14

1

Accepted Solution

Unable to access online account for new prepay SIM

Yesterday I purchased a data-only SIM for a hotspot I already own (Nighthawk M6 Pro) from the local AT&T store. They activated and we tested it--the hotspot worked fine and works fine today.I want to set up the online account so I can manage the autopay and buy more data when necessary. Note t

Questions

Wireless

12

1

SSACT-557

Hi,Trying to activate a Prepaid card. Getting a msg that 2G phone is not supported. Running a Samsung A53 5g device.Any idea to resolve this?

Questions

Wireless

15

4

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Get the essentials for a great price with Mexico & Canada included for $40/mo. with AutoPay.

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$50 Unlimited Plan: Subject to change. Plan is good for 30 days upon payment of applicable plan charge ($50/mo., or $40/mo. with a new line and Auto Pay enrollment). Taxes extra. Not eligible for Multi-Line accounts. Activation fee (in-store, $15/line) & other fees may apply. See att.com/mobilityfees for details. Data: Plan includes 30GB of data per 30-day period at a max speed of 3 Mbps in the U.S. and Mexico. If 30GB of data is used in a 30-day period, all data speeds are reduced to a max of 1.5 Mbps for the remainder of the 30 days. In Canada, if you exceed 25GB of data usage in a monthly plan period, speeds will be reduced to 512 Kbps for the remainder of the period. 2G off-net data speeds may apply. Mobile Hotspot use is not included. See att.com/broadbandinfo for details on AT&T’s network management policies. Video Streaming: Plan does not include the Video Management feature. We aim to render streaming video in standard-definition (max speed of 2 Mbps for customers on both a 5G compatible device and rate plan, or 1.5 Mbps for other customers) though some video cannot be identified. Sometimes, other content that content providers bundle with streaming video may be impacted and slowed, including downloads. In certain situations, we may deliver video content faster or at higher definition. Details at att.com/VideoFeature. Unlimited Talk & Text: Includes unlimited talk and text within and between the U.S., Mexico and Canada and unlimited text from the U.S. to over 230 countries. For the list of countries available for texting from the U.S., go to att.com/prepaidintltext. Pricing, terms & other restr’s subject to change and may be modified or terminated at any time without notice. GENERAL TERMS: By activating/using service, you agree to be bound by AT&T Consumer Service Agreement (att.com/ConsumerServiceAgreement). You must add money to your account within 26 days of activation, or your account will be canceled. Calls to special and premium services may be blocked. Service cannot be resold or used for fraudulent purposes. Geographic, usage, & other terms, conditions, and restrictions apply. Fees may apply. Details at att.com/mobilityfees.

$30/mo. for 5GB of high-speed data

Unlimited talk, text, and 5GB high-speed data. Taxes and fees extra. See details

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Choose an AT&T PREPAID monthly plan.

Find the latest and greatest AT&T PREPAID deals.

New Phones. Affordable Prices. Choose from popular brands like Apple or Samsung.

Or have a phone you already love? Bring your phone to AT&T PREPAID by purchasing a SIM and selecting a plan.

Shop PREPAID Phones now

NEW PLAN

Unlimited talk, text, and data

Get the essentials for a great price with Mexico & Canada included.

$40/mo.
After $10/mo. AutoPay discount. Reg. $50/mo.


30GB/mo. at max 3 Mbps, then speeds slowed to max 1.5 Mbps. Single line only. Requires new single line & AutoPay. Taxes extra. Fees may apply. Terms & restrictions apply. See details

Shop now

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AT&T PREPAID Phones & Plans Support | AT&T Community Forums (8)

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AT&T PREPAID Phones & Plans Support  | AT&T Community Forums (2024)
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