Petkit Pura X Troubleshooting (2024)

1. Pura X how to reset after adding litter - Support : PETKIT

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  • I'm unable to determine how to reset the weight sensor in my Pura X after I add more litter.  Because of use, the litter has dropped below the Minimum line, so I open the top of the Pura X and add litter. Now the display shows 6.2lbs as the measured weight. When I select "reset" from options it tells me "Cat is in the litter box" and refuses to do anything.  How do I reset the weight sensor? 

2. [PDF] T3-4_User Manual_V1.0_20230711_EN_ - Petkit

  • ① Pull out the waste container and remove the trash bag ring. -8-. RETURN TO. CONTENT. Locked. The "PETKIT" logo ...

3. [PDF] user manual - petkit pura max self-cleaning cat litter box

  • X. Litter Box sta. Please check the installation of odor purifier. Please turn the cylinder knob on the back of the main unit to the locked position. Cat is in ...

4. [PDF] user-manual-4966836.pdf - FCC ID

  • *Thank you for choosing PETKIT PURA X Self-cleaning cat litter box. We at PETKIT have done our best to make life easier for you and your pet through the ...

5. Unbiased Petkit Pura Max Review in 2024 -

6. CATLINK Support Group | Facebook

  • leaking problem and I am getting sick of it. Is there anyone in this group who has had the Petkit Pura X and is now using Catlink. Can you please share pros and ...

  • See posts, photos and more on Facebook.

7. Petkit Purax

  • PURAX is a smart solution to traditional litter box maintenance. Designed to accommodate cats up to 18 lbs, this scoop-free automatic cat litter box is ...

  • PURAX is a smart solution to traditional litter box maintenance. Designed to accommodate cats up to 18 lbs, this scoop-free automatic cat litter box is suitable for multi-cat households with minimal footprints. The one-click cat litter disposal system provides users with a hassle-free experience. Users can remotely control the litter box and monitor their cat's toilet frequency through the PETKIT app. The built-in purifying sprayer effectively eliminates 99% of bacteria and unpleasant odors. The flat top serves as a storage surface for essentials.

8. Troubleshooting | Support - Pura Help Center

  • Which type of diffuser do you need help with? Wall Diffuser. Car Diffuser. Powered by MavenoidSitemap. AboutAbout UsCareersBlogCollaborationsNewsroomTech ...

9. PURA X Australia – PETKIT PURA X Australia Official Website

  • Give new meaning to “Kitty's Business”! PETKIT PURA X Self-clean Cat Litter Box will change the way you clean up after your pet.

10. Petkit Litter Box Troubleshooting - Reneu Skin & Wellness

  • Petkit Sand Control Box Sand Control Pad Anti-bringing Sand Board Double-Layer Filter Rub Cat Pad for Pura X Max Cat Litter Box , PETKIT Cat Litter Box ...

  • Shopping information Delivery charges for orders from the Online Shop? Free delivery with no minimum spending. How long will delivery

11. The 7 Best Automatic Litter Boxes of 2024, Tested and Reviewed

  • May 8, 2024 · PETKIT Self-Cleaning Cat Litter Box ... The PETKIT PuraX is remarkably similar to our Best Overall pick—the Litter-Robot 4—using an internal ...

  • Automatic litter boxes are more discreet and eliminate the need for manual scooping. We've researched the best options for you and your cat.

12. Manual Downloads - Petkit

  • Eversweet Solo 2 `. Eversweet Solo `. Previous Next. Clean. PETKIT PURAMAX `. PETKIT PURAX `. Petkit Air Purifier `. Previous Next. Home Salon. PETKIT AIRSALON ...

  • Manual Downloads Keep tuned with updated instructions and tips for your devices.

13. [PDF] PURA X - Petkit

  • Jul 29, 2022 · · Thank you for choosing PETKIT PURA X Self-cleaning cat litter box. We at PETKIT have done our best to make life easier for you and your ...

Petkit Pura X Troubleshooting (2024)


What is the problem with the Petkit Pura Max? ›

The Petkit Pura Max Litter Box would do a great job of controlling odor if it didn't leak. The issue is with the litter liner in the bottom of the litter box. It does not seal entirely and if your cat urinates anywhere but the middle, it's going to leak. This creates a smelly mess under the barrel of the machine.

How do you force reset a Petkit? ›

Reset button: Use a pen or other pointed object to press reset button, and hold it down for 10 seconds to restart the device.

Why is my cat going to the litter box but not pooping? ›

If your cat is pooping less frequently, strains when she attempts to poop or doesn't leave any deposits in the litter box, constipation is likely the issue. It's a common problem in cats that's usually mild enough to be remedied with at-home treatments.

Why won't my cat pee in the litter box anymore? ›

Some common reasons why cats don't use the litter box are: medical, anxiety, an aversion to the box, a preference for a particular surface not provided by the box, a preference for a location where there is no box or a combination of them.

Is Petkit a Chinese company? ›

Petkit (China) is headquartered in Shanghai, China.

Why does my cat keep going in the litter box but not doing anything? ›

It's very important to note that if a cat is repeatedly going to their litter tray, straining but not passing any urine, that's a true emergency. The cat's bladder may be blocked and it requires immediate attention. If an owner observes this behaviour then the cat needs to be taken to the vet straight away.

Why is my cat suddenly pooping not in the litter box? ›

A common reason for a cat pooping outside the litter box is change. Cats are creatures of habit, so if you have just moved to a new home, changed the location of the litter box, changed the litter box itself or the type of litter, your cat may have some difficulty adjusting.

What is cat middening? ›

Pooing in unusual or obvious places (like a doorway) is called 'middening' and it can happen when a cat feels extremely anxious – when threatened by another cat, for example. Diarrhoea is another sign of stress in cats.

Why is my cat peeing on the floor but pooping in the litter box? ›

If you're having problems, your cat may have medical problems, an aversion to the litter box, the litter itself, or the location, or she may have a preference for another location. A number of different medical conditions can interfere with normal urination and defecation.

Does vinegar deter cats from peeing? ›

The smell of vinegar signals to your cat the process of fermentation. Your cat will not be attracted to this smell, and will not want to return to a spot that has this odor. Vinegar not only removes any bacteria that might allow the ammonia smell to return; it will also repel your kitty from using the spot again.

How do I stop my cat from pooping on the floor? ›

Change the Location of the Litterbox

The best thing to do is to keep the litterbox in a private, quiet area that is easy to access. You can try keeping it away from the food and water bowl, in a stress-free place where your cat would have a little privacy.

Does Petkit Pura Max leak? ›

3) If you have high pee-ers, the wee can go up the side and then leak between where the mat and unit connect. This results in wee under the rotating barrel. Simple fix is to use a bit of silicone along the edge of the inner litter mat and the unit. -Update 3/7-PetKit has created a new drum to address the issue.

How long do litter robot filters last? ›

(Under normal use, 1 filter should last approximately 1 month.) Note: If the filter cover is not fully seated, it may contact a safety bar during the cycle. Make sure it is snapped in properly and cleaned/wiped.

Why won't my litter robot stop blinking? ›

Flashing quickly (about four times per second) means the anti-pinch safety feature detected a pinch condition. In this case, you will need to turn the Litter-Robot off and check the waste port in the base to remove any obstruction. Then turn the unit back on and hit the Reset button.

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