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symplr Workforce
symplr Workforce Reviews
RATING:
4.0
(11)Overview
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Pros and Cons
"I like that the colleagues can take a bigger role in their timecards."
"The software is both user-friendly and has an excellent app or on the go access. The data management, employee information and license review works well and reduces administrative time."
"Calandar starts off in March 2016, requiring time-wasting steps to reach a current schedule. Appalling user un-friendly, with a decidedly outmoded and clunky operating style."
"Some of the reports are tricky to pull up and cumbersome to read."
"The absolute worst support U have seen for any current software system."
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All symplr Workforce Reviews
1-11 of 11 Reviews
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Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
Anonymous
10,000+ employees
Used daily for more than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Easy organization
PROS
This software is easy to use and very easy to learn or teach. Custom service is very knowledgeable when issues arise and they solve problems quickly.
CONS
I like everything about this software itself, I just don’t like to combine it with the other systems our hospital uses as it is hard to switch between them sometimes.
Ashley
Hospital & Health Care, 201-500 employees
Used weekly for less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2023
Easy to navigate!
PROS
It's what we use for our payroll and PTO. I like how it's easy to use and you can see all the days you requested off and how much PTO you have left. Shows the accrual rates of your PTO which is helpful. All I have to do is click one button to sign off on my time sheets.
CONS
There is nothing I don't like about it. Our company switched from using a different platform and this one has been a lot easier to navigate!
Elisabeth
Medical Practice, 201-500 employees
Used daily for more than 2 years
Review Source
This review was submitted organically. No incentive was offered
OVERALL RATING:
1
EASE OF USE
2
FUNCTIONALITY
1
Reviewed May 2018
Total Junk
If you're going to design a system that sporadically has many users, you need to build it with enough server support.
PROS
Scheduling from home is nice. Being able to access my schedule from almost anywhere is also nice.
CONS
Doesn't work when needed. Most of the nurses at the hospital put their schedule in at 7 am on a certain Monday. We aren't even a large hospital and more often than not, the scheduler doesn't work. We get errors like "The requested service is temporarily unavailable. It is either overloaded or under maintenance. Please try later." or "Unable to load user." or "Unable to load (put just about anything here)" or "Waiting for response from server ."
Jody
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2022
Scheduling on the go
Overall really like the product and would recommend.
PROS
The software is both user-friendly and has an excellent app or on the go access. The data management, employee information and license review works well and reduces administrative time.
CONS
Some of the reports are tricky to pull up and cumbersome to read.
Chad
Hospital & Health Care, 501-1,000 employees
Used daily for more than 2 years
Review Source: Capterra
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2017
Overall a good product
PROS
GE's Customer Service is outstanding. Response time is very good. Overall, the program does what it is meant to do effectively. Fairly easy to customize to employer specifics as well.
CONS
Overall feel of the program seems outdated. GE has updated the platform but still seems like it is more of a quick fix rather than an improvement.
ROSEMARY
Medical Practice, 10,000+ employees
Used daily for more than 2 years
Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
SUPER CENTRICITY
PROS
GREAT PROGRAM! THIS PROGRAM HAS FUNCTIONS THAT MAKE IT VERY EASY TO DO THE WORK YOU NEED AT EASE! CONTROL BUTTONS ARE A GREAT FEATURE!
CONS
THE CONS ABOUT THIS PROGRAM IS THE QUICK KEYS CAN BE BETTER SET UP SO THAT YOU GET MORE USE OUT OF THEM.
Morgan
Medical Practice, 501-1,000 employees
Used daily for more than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2020
Centricity Review
PROS
I like that it’s user friendly and easy to use. I like that we can build an outside software and patients’ medical information migrates well between both softwares.
CONS
At this time I can’t think of a con. I love centricity.
James
Medical Practice, 1,001-5,000 employees
Used weekly for more than 2 years
Review Source
This review was submitted organically. No incentive was offered
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2018
Absolutely a total clunker if a program, and is like something from the 1980’s. Incredibly user unfriendly and obtuse. In no circ*mstances would I recommend this terrible product to anyone!
Avoid at all cost, unless you currently enjoy playing Pac-Man on your 386.
PROS
It brings back feelings of nostalgia for dial-up Internet and “Pong.” I wish it could be displayed on a monochrome monitor to complete the user experience.
CONS
Calandar starts off in March 2016, requiring time-wasting steps to reach a current schedule. Appalling user un-friendly, with a decidedly outmoded and clunky operating style. The absolute worst support U have seen for any current software system.
Anonymous
Used daily for less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2018
Easy to use
PROS
I like that the software is straightforward and simple to use. It is no frills but accomplishes everything you want a scheduling software to accomplish. I mainly use it for requesting time off, keeping track of my schedule and tracking benefits like PTO.
CONS
I feel like you kind of have to search a bit to find what you want and the layout could really use an update. It's not organized well so I find my self always searching for what I want.
Dan
Hospital & Health Care, 10,000+ employees
Used daily for less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Transparent time tracking tool
PROS
It allows for a breakdown of different types of time being logged (on call, normal, overtime, etc). Users can enter PTO and it will automatically deduct from PTO system.
CONS
Adding multiple dates and once is not he the most intuitive feature.
Claudine
Hospital & Health Care, 5,001-10,000 employees
Used daily for less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2022
Easy to use Time & Attendance
I find it easy to use for both colleagues and managers.
PROS
I like that the colleagues can take a bigger role in their timecards
CONS
So far, I have not run into any problems.