Reviews, Bowditch Collision Center - J. Clyde - Newport News VA - Auto Body Review (2024)

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I appreciate the efforts of Bowditch during this time. Thank you!

Have used Bowditch before. Good job at a reasonable price. Thanks,Ken

Job well done!!

Repairs were professionally done nicely and car was very clean when returned to me nice job thank you

Customer service is excellent

Everyone did a great job...from providing updates to the final finish. Thank you all so much.

My low tire pressure light was on and when I picked up my car today it was off. Thank you to whomever filled my tire with air. I will highly recomend yall

Very easy to deal with Bowditch. Very nice work on our Camry. Thanks

Quality work - excellent staff (Karen) - great updates via text.

It was not Bowditch but was USAA. They required the use of parts that were notToyota parts but replacement parts. Those parts after being painted were placed back on the car but did not fit correctly. This required Bowditch to then order original Toyota parts paint then then install. Instead of 4 ****/2 days it took 8 ****/2 days and there is still one minor item still to complete. Bowditch was not the problem it was jusr unusual circ*mstances beyond anyone’s control.

The stripe that was ordered for my car was incorrect and another one had to be ordered. And that held up my car from being finished completley and I had to pick up my car without it being done. I now have to schedule to bring my car in one day next week to get the correct stripe installed. What should’ve been a **** week repair took 10 days and my car is still not complete nor was my car cleaned when I picked it up. The repair center is closed on the weekend and for the next few days I have to ride around with **** body-stripe on the side of my car and without one on the other side, my car looks silly and I paid my money to get a complete repair and install, im glad to have my car back but im not satisfied with the visit to bowditch at all and probably will not choose them as an option for a collision repair next time my insurance gives me the option to use them.

Great service. Kept me updated on repair progress.

I appreciate the Bowditch Collision team for the same reason I hate the New England Patriots. They are efficient and consistently excellent. No surprises. They just get the job done. Go Bowditch ????

Love you guys!

Everyone was courteous,friendly and professional in their dealing with all aspects of my visit. They were prompt in taking my claim and calling Barbara to estimate the damage. They kept me informed as to steps I needed to take as well as the repair updates. Upon picking up my car they had me inspect my car for my satisfaction. Again Barbara was readily available. I filled out the paperwork and was on my way. I have had them repair my old car several years ago and was very happy. You are lucky to have the employees that I encountered.

Car is still not ready! Pushing a month.

Excellent customer service and my car looks great!

Phenomenal and Outstanding People/Service!! You Rock!!! Thank you all soon much!!!

Bowditch Ford cause more damage to my car than I originally brought in. They cause electrical problems which took a week at Pearsons Toyota to repair. When I finally got the call that the car was done I went by to pick it up. My automatic start on my truck was not working and the front bumper was not aligned properly. It's been over 2 weeks and I still haven't gotten my car back.

I am completely satisfied w the work done on my 2013 Edge. Clinton was professional and efficient. Thank you Bowditch Collision Center for a job well done